How to cancel Securitas Direct in Spain

Guide updated: July 2026

Cancel your Securitas Direct contract without battling Spanish hold music: fill in the form in English and get a formal cancellation letter in legally appropriate Spanish — free as a PDF, or sent for you as an electronic burofax with acknowledgment of receipt.

Create my Securitas Direct cancellation letter →Free · Instant PDF · Optional burofax €4.99
Good to know about Securitas Direct: With Securitas Direct (Verisure brand) check your contract first: the usual minimum term is 24 months for households, and cancelling normally requires about 30 days' written notice, though terms can vary by contract and promotion. Bear in mind the installed equipment is financed separately: on cancelling you may still owe the remaining balance on the equipment, which is proprietary and cannot be reused with another alarm-monitoring centre. This is a classic case where a burofax with acknowledgement of receipt avoids disputes over dates and penalties. Within the first 14 days you can withdraw without penalty.

What you get by sending your cancellation as a burofax

In practice: your cancellation is verifiably delivered and validly communicated to Securitas Direct, with a proven date. The legal deadlines run from that day and Securitas Direct is legally obliged to process it. We can't force them to do it properly nor stop them from calling — but they can no longer deny receiving it, or when, and you hold the proof to enforce it.

Securitas Direct cancellation letter — Free PDF · Optional burofax delivery

Create my cancellation letter →

Generating and downloading the PDF is free. Electronic burofax with acknowledgment of receipt: €4.99 — a traditional postal burofax can cost up to €36.

🔒 Secure payment with Stripe · ✓ Acknowledgment of receipt included · ✓ Email confirmation

Cancel Securitas Direct in 3 steps

  1. Fill in your details — in English. Name, NIE/passport, address and your Securitas Direct customer or contract number.
  2. Generate the letter. Choose the request type (cancellation, 14-day withdrawal, or objection to auto-renewal) and get a letter drafted under Spanish consumer law (RDL 1/2007) — in formal Spanish, with live preview.
  3. Send it with proof. Download the PDF free and send it yourself, or let us send it as an electronic burofax with acknowledgment of receipt (€4.99).

Securitas Direct cancellation letter template (2026)

This is the letter our generator produces for Securitas Direct, drafted under Spanish consumer law (Royal Legislative Decree 1/2007). The letter itself is in Spanish — that is what Spanish providers require — while the generator guides you in English. You can copy it as is, or fill it in automatically with your details and download the PDF for free.

[Tu población], a [fecha]

Remitente:
[Nombre y apellidos] — DNI/NIE: [DNI/NIE]
[Tu dirección], [CP y población]

Destinatario:
Securitas Direct España, S.A.U.
Calle Priégola, 2
28224 Pozuelo de Alarcón (Madrid)

Asunto: Solicitud de baja del servicio — Ref. [n.º de contrato]

Estimados señores:

Por medio del presente escrito, yo, D./D.ª [Nombre y apellidos], con DNI/NIE [DNI/NIE], en mi condición de titular del contrato de prestación de servicios con número de referencia [n.º de contrato], comunico de forma fehaciente mi voluntad de causar BAJA en el servicio contratado con su entidad, con efecto en la fecha más temprana legalmente posible.

Solicito expresamente que se proceda a la cancelación efectiva del servicio, que cesen todos los cargos y facturaciones a partir de la fecha de efecto indicada, y que se me facilite por escrito el número de referencia o expediente de esta baja, así como confirmación de su fecha efectiva.

De conformidad con el Real Decreto Legislativo 1/2007, por el que se aprueba el texto refundido de la Ley General para la Defensa de los Consumidores y Usuarios, les recuerdo su obligación de tramitar esta solicitud en los plazos legalmente establecidos y de no aplicar penalizaciones improcedentes. En caso de existir compromiso de permanencia, solicito el desglose detallado de cualquier penalización, que deberá ser en todo caso proporcional al tiempo pendiente.

La presente comunicación es fehaciente y suficiente por sí misma para surtir plenos efectos, sin que su validez quede condicionada a ninguna confirmación telefónica. Solicito que toda gestión relativa a esta solicitud se realice exclusivamente por escrito (correo postal o electrónico) y no autorizo llamadas comerciales ni de retención. La eventual falta de respuesta telefónica por mi parte no suspenderá ni dejará sin efecto esta solicitud.

La presente comunicación se remite de forma fehaciente, con acuse de recibo y constancia de su contenido y fecha, a efectos probatorios. Quedo a la espera de su confirmación por escrito.

Atentamente,

[Firma]
[Nombre y apellidos]

Fill in this letter with my details →

Free · Instant PDF · Optional electronic burofax with acknowledgment of receipt (€4.99)

Securitas Direct address for cancellation letters

Securitas Direct España, S.A.U. Calle Priégola, 2 28224 Pozuelo de Alarcón (Madrid)

⚠ Verify this address against your contract or latest invoice: the cancellations address often differs from the registered office.

What to know when cancelling Other services in Spain

Your general rights as a consumer in Spain

Frequently asked questions

How do I cancel Securitas Direct in Spain?

Write a formal cancellation request with your details, your customer number and the effective date, and send it to Securitas Direct by a means that creates proof (burofax, certified mail or the official cancellations channel). Our generator drafts the letter for you in under 2 minutes — you can download it free as a PDF.

Do I need to speak Spanish to use this?

No. You fill in the form in English; the letter itself is generated in formal Spanish — which is what Securitas Direct expects and what works legally in Spain. You see a live preview and can download the PDF for free.

What if they keep charging me after I cancelled?

Claim the post-cancellation charges back in writing, attaching your proof of cancellation. If they don't respond, you can go to the consumer authorities. A burofax with acknowledgment of receipt proves the exact date of your request — the key to the claim.

What is a burofax and why does it matter in Spain?

A burofax is Spain's standard method for legally reliable communications — roughly the equivalent of certified mail with proof of content. It proves you sent the letter and, with acknowledgment of receipt, that it was delivered. Spanish companies take it seriously.

How much does cancelling Securitas Direct cost with DarmeDeBaja.es?

Generating and downloading your letter as a PDF is free, no sign-up. If you want us to send it for you as an electronic burofax with acknowledgment of receipt, it costs €4.99 per delivery — a traditional postal burofax can cost up to €36.

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